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By Dave, December 1, 2006 12:14 pm

Black & White, Birmingham’s City Paper
Customer Confidential

A new Black & White consumer column helps you fight bad service, bad products, and bad ideas.

By David Pelfrey

November 16, 2006

Here’s a scenario that is familiar to anyone who has ever set foot in Wal-Mart, CVS, Rite-Aid, or any of a dozen other major retailers. After you have made a purchase, collected your bags, or packed everything into a shopping cart, you head for the exit. Just as you approach freedom an alarm sounds (usually a sequence of ugly, electronic grunts) and a robotic voice (always female) announces: “Please return to the checkout.” Other customers immediately look in your direction, and an employee begins to approach you. What’s your next move?

Tell them to stuff it and walk out!  I love it!  Well worth the read.  Thanks go to Steve for the link.

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By Dave, December 1, 2006 12:08 pm

San Diego to ban Wal-Mart Supercenters – Yahoo! News

Another win for the good guys!

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By Dave, October 2, 2006 8:07 pm

Techdirt: Wal-Mart Looking To Take Spying On Shoppers To The Next Level

You gotta give them credit for trying to get all of the customers business and money.  But I like small and local, not big and international so I try real hard to find another source for all the things we need rather than deal with these folks.